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Frequently asked questions

How do I place an order?

What information do you require in order to process my order?

How do I check the status of my order?

How do I know when my order is complete?

How do I review the completed order?

How much does it cost to have a project designed?

How long will it take to complete my order?

How do I make changes to an order that you have delivered?

Why do I need to register to use the services?

Can I cancel my order?

How do I place an order?

To place orders at webimagesbd.com follow these instructions:

  1. Click on Place an Order button for the design service you require to access the Order Detail form
  2. Enter the information on the Order Detail form
  3. Attach any files that may be required for designing your order
  4. Click Add to Cart and your project will be added to the Shopping Cart
  5. If you require more design services, click New Order
  6. If you wish to continue with only one design project, click Check Out
  7. If you are visiting us for the first time, provide your contact information. If you are a regular customer of webimages, please log in
  8. Enter the payment information on the payment page and submit

What information do you require in order to process my order?

We have a simple order entry form that will ask you for specific pieces of information based on the product that you are ordering. For most products, we will need you to specify the number of versions, size and copy. If you have any specific design ideas or preferences, you can also specify that in the creative brief section. You can also send us files containing logos, images or photos that you want us to use in your project.

How do I check the status of my order?

We will also send e-mail updates to you when an order submitted by you is ready for you to download.

How do I know when my order is complete?

We will send you an e-mail as soon as your order is complete. You need to log in webimagesbd.com using your account, and you can download your associated files.

How do I review the completed order?

Once you log on to webimagesbd.com you can review the design projects and you can send your final comments.

How much does it cost to have a project designed?

The cost of the project depends on the type of design service. The price may change depending on other options that you select. The price of the project is calculated and displayed on the Order Detail page as you are entering the order information. You will know the exact price of the service before you submit the order.

How long will it take to complete my order?

The time period of the project depends on the service as per project ( how big or small ).

Delivery Schedule

projects of complex nature would be delivered based on the complexity of work involved. Delivery time would be communicated to you after studying the project scope.

Why do I need to register to use the services?

This would enable us to track your orders and communicate with you when the order is complete. Additionally, we want to be able to provide you with an ability to log in and download your design order yourself.

Can I cancel or change my order?

If you haven't completed the Check Out process, you can cancel it. Design orders cannot be cancelled or changed. The orders are processed as soon as submitted and would not be possible to cancel it.

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